Services include the:
- Definition of market sectors and related consumer requirements
- Definition of products and services, their life cycle and evolution
- Competitor and sensitivity analysis
- Verification of market demands
- Product and service roadmap
- Definition of product and service level agreements
- Definition of product and service management controls
- Definition of product and service tariff arrangements.
- Definition and creation of tariff analysis tools.
- Definition of interconnects policy, and its implementation.
- Customer interface definition, which with the service levels form the operational support requirement.